Energy Dashboard
An AI incident platform covering 2,400+ retail stores, designed against a $30M annual savings target.
17+ years across enterprise SaaS, AI products, edtech, and e-commerce, currently leading design at Publicis Sapient.
My degree from Griffith University, Australia is in product and industrial design, which is why I care as much about how things are built as how they look. That origin still shows up in the work: prototypes over promises, systems over screens.
I manage a team of around 10 associate and senior designers at Publicis Sapient, plus project and initiative teams on top of that. The flagship engagement: an AI-powered incident management platform for a multibillion-dollar Canadian grocery retailer, covering 2,400+ stores against a $30M annual savings target.
Across successive engagements I have led design for a Fortune 500 US telecom carrier, the grocery retailer above, and currently a Fortune 500 US retailer, conducting 25+ hiring interviews a year and developing designers toward senior roles. Before Publicis Sapient: PeopleGrove, Squadcast, and earlier roles spanning high-growth startups and large enterprises.
The responsibility of determining what the team should create to provide more value to the customer lies with the product owner. As a Certified Scrum Product Owner (CSPO®), I have a comprehensive understanding of the Scrum framework, principles, and values.
Elevating user experiences through strategic design direction and innovation.
An AI incident platform covering 2,400+ retail stores, designed against a $30M annual savings target.
A working generative AI assistant that routes RFP drafting, review, and research across GPT-4, Gemini, and DeepSeek.
A people-first job board: 62% two-way alumni connections, 22% lift in messages sent, 49% response rate.
Personalized onboarding built on user archetypes that lifted platform engagement by 15%.
Executable incident checklists inside Squadcast that helped speed incident resolution by 10%.