JTBD Tracking
The JTBD project aims to deploy a tailored onboarding system, enhancing user guidance and satisfaction.
With 15+ yrs of design experience and a Bachelor's in Product Design from Australia, I drive business success through innovation, strategic solutions, growth programs & collaboration.
During my time at Griffith University, Australia, I focused on studying interactive design methods and critical thinking. I put these skills into practice by creating imaginative concepts, functioning prototypes, and technically mediated interaction designs that were suitable for everyday life.
As the Head of Design, I have honed my craft over the course of fifteen years, amassing extensive experience that spans numerous industries. In my leadership roles, I have directed cross-functional teams of 25+ individuals, spearheading multiple projects to success. My expertise goes beyond startups, as I have provided design solutions for medium to large enterprises as well, managing their requirements with precision and professionalism.
As a Certified Enterprise Design Thinking Practitioner and Certified Scrum Product Owner (CSPO®), I guide teams to create high-value products through user-centered, collaborative design. With expertise in AI, I ensure innovative solutions that align with business goals, driving both customer satisfaction and growth.
Elevating user experiences through strategic design direction and innovation.
The JTBD project aims to deploy a tailored onboarding system, enhancing user guidance and satisfaction.
The Energy Dashboard provides real-time alarm visibility, enabling teams to quickly identify issues, track incidents, and respond efficiently to boost performance and reduce costs.
Enables faster RFP responses, strengthens client trust through feedback-driven insights, and reduces manual effort using AI-powered analysis and recommendations.
First, connect students to jobs and then connect them with willing and waiting alumni at those jobs to assist them in obtaining an offer.
Runbooks are routine procedures documented for critical incidents. This feature accesses and assigns tasks, and creates simple checklists.