JTBD Tracking
The JTBD project aims to deploy a tailored onboarding system, enhancing user guidance and satisfaction.
Ferdinand Srivastav
Head of Product Design
Leading Innovation through Strategic Design & User-Centric Solutions
Resume
With 15+ yrs of design experience and a Bachelor's in Product Design from Australia, I drive business success through innovation, strategic solutions, growth programs & collaboration.
Bachelor of Product Design
During my time at Griffith University, Australia, I focused on studying interactive design methods and critical thinking. I put these skills into practice by creating imaginative concepts, functioning prototypes, and technically mediated interaction designs that were suitable for everyday life.
Experience
As the Head of Design, I have honed my craft over the course of fifteen years, amassing extensive experience that spans numerous industries. In my leadership roles, I have directed cross-functional teams of 25+ individuals, spearheading multiple projects to success. My expertise goes beyond startups, as I have provided design solutions for medium to large enterprises as well, managing their requirements with precision and professionalism.
Certifications
As a Certified Enterprise Design Thinking Practitioner and Certified Scrum Product Owner (CSPO®), I guide teams to create high-value products through user-centered, collaborative design. With expertise in AI, I ensure innovative solutions that align with business goals, driving both customer satisfaction and growth.
Portfolio
Elevating user experiences through strategic design direction and innovation.
Runbooks
Runbooks are routine procedures documented for critical incidents. This feature accesses and assigns tasks, and creates simple checklists.
Job Connections
First, connect students to jobs and then connect them with willing and waiting alumni at those jobs to assist them in obtaining an offer.
Escalation Policies
Escalation Policies automate incident assignment, connect services to users/schedules, and notify one target until acknowledged.
Tips & Templates
Help learners turn networking interactions into job shadowing or referrals and foster professional relationships with in-app tips and templates.